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Jordan Hack is an accomplished IT professional with extensive experience in various roles, primarily at Linklaters since September 2016, where notable titles include Service Desk Manager and IT Service Manager for Asia. Prior to this, Jordan worked as an IT Systems Technician at Reynolds Catering Supplies Ltd, ensuring continuous system availability for a 24x7 operation. Earlier experience includes serving as a Field Technician with M-Press Imaging Systems, focusing on the installation and maintenance of office equipment, and completing an advanced IT apprenticeship at NITP Microsoft Academy, earning several certifications, including Microsoft Technology Associate and Comptia A+ Certified Technician. Academic qualifications encompass a Level 3 Advanced Apprenticeship, BTEC in Physical Education, and various GCSEs.