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Sofía Padrón Valdez is a professional who has experience in product management and customer service specializing in developing customer facing release material and managing communication flow in various companies. Sofía holds an Engineer's degree in Geological/Geophysical Engineering from Universidad Nacional Autónoma de México. Currently, Sofía works as a Product Owner at LINK Mobility, where Sofía leads product development and identifies market needs for successful launches. Prior to this role, Sofía worked as a Product Manager at Walmart and as a Customer Service Specialist at Zettle by PayPal, where Sofía played key roles in product planning, quality process enforcement, and customer service team management.