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Wilhen Figueredo Hernández has extensive experience in IT, currently serving as an Especialista IT at Linio since August 2015, where responsibilities include managing Windows Server and Linux environments, Active Directory, Group Policy Objects, and virtualized environments with Hyper-V. Previous roles at Linio include Supervisor IT, where similar duties were performed, and earlier positions as Especialista IT and Helpdesk Analyst involved managing an Asterisk-based phone system and providing technical support to users. Prior experience includes working as a Systems Analyst at Cooperativa ACOSIL and a Technical Supervisor at Fusión Tecnología C.A, where skills in remote troubleshooting and system configuration were developed. Wilhen Figueredo Hernández earned a degree in Telecommunications Engineering from Universidad Nacional Experimental de las Fuerzas Armadas UNEFA in 2012.