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Silvia Risso is an accomplished professional with extensive experience in sales training and course advising. Currently serving as a Sales Trainer at marcus evans Linguarama Italia since May 2012, Silvia specializes in developing training sessions for sales personnel, including motivational analysis and advanced sales techniques such as SPIN selling. In parallel, as a Course Advisor at Linguarama since September 2008, Silvia engages with potential clients to identify their needs, project formalization, and negotiate training plans, alongside maintaining customer relationships. Additionally, from September 1995 to June 2008, Silvia held the position of Director of Studies at BCN Languages, overseeing faculty management. Silvia's academic credentials include a degree in Letters and Philosophy from Università degli Studi di Torino, complemented by certifications in Sales Management, Social Media Management, and Marketing Techniques from Job Farm Academy, 24 ore Business School, and INFOR-ELEA, respectively.