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Kelly Tong is a dedicated Disability Support Worker at Melb24 CARE since December 2022 and has been a Retail Store Supervisor at Lindt & Sprüngli Australia since October 2016. In the retail role, responsibilities include providing exceptional customer service, training new employees, managing budgets, and conducting various operational checks. Previous experience includes roles as a Sales Floor Team Member at HOYTS Group and a Junior Team Member at Coles, where core skills in customer service and stock management were developed. Kelly holds a Postgraduate Degree in Registered Nursing from La Trobe University and a Bachelor's degree in Health Sciences and Business from the same institution, complemented by early education at St Monica's College Epping.