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Mike Dvorak is an experienced professional with a background in customer relations and technical support. Currently serving as an Account Representative at Lincoln Industries since March 2020, Mike coordinates daily customer interactions and manages logistics to ensure on-time delivery. Prior to this role, Mike worked as a Technical Support Analyst at Hyland, where responsibilities included troubleshooting client issues with OnBase, enhancing customer satisfaction, and advocating for customer requests. Additional experience includes serving as a Material Shipment Coordinator at Zoetis Inc., overseeing the shipment of pharmaceutical materials, and as a Crew Chief at College Works Painting, where customer consultations for project estimates were conducted. Mike holds a Bachelor of Science degree in Business Administration and Management from the University of Nebraska-Lincoln.