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Paola Navarro brings extensive experience in customer service and business management, currently serving as the Head of Customer Service at GRUPO LIMONADA since August 2020, where responsibilities include leading all customer service initiatives in both e-commerce and retail. Paola's entrepreneurial spirit is evident through ownership of Alfajores Guada, overseeing product development and client communication since November 2018. Previous roles include managing corporate events at Sabor Mixto Catering and account executive positions at BBVA and Ediciones Austral, demonstrating a consistent focus on client satisfaction and efficient service delivery. Paola holds a degree in Journalism and a bachelor's degree in Social Communication with a Specialization in Public Relations from Universidad del Pacífico.