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Jacob Penn is an experienced hospitality professional with a Bachelor of Science in Hospitality Management and Tourism from Florida State University. Currently serving as Assistant Front Office Manager at Limelight Hotels since May 2023, Jacob previously held roles including Front Office Supervisor at Kimpton Hotel Born and Room Operations Voyager at JW Marriott Tampa Water Street. Jacob's experience spans various positions within the hospitality industry, with a focus on guest experience, management support, and operational efficiency. Prior roles include Guest Experience Expert at The St. Regis Deer Valley, Housekeeping and Guest Services Aide at Residence Inn, and internships in food and beverage and social media coordination. Jacob's diverse background also includes administrative tasks in a legal setting, showcasing adaptability and a strong customer service orientation.