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Tuan Le is an experienced professional in service delivery and customer experience management, currently serving as the Service Delivery & Guest Analytics Lead at limehome since February 2022. Prior to this role, Tuan held various positions at tado°, including Senior CX Operations Manager, where responsibilities encompassed providing insights and enhancing the customer experience, as well as CX Operations Manager and Customer Success Manager, focusing on data-driven decision-making and customer support. Tuan's early career included positions at BLUEMEDIA GmbH and BluePrint Group, complemented by a Bachelor of Engineering degree in Druck- und Medientechnik from Hochschule München University of Applied Sciences.