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Colette Laplante has gained extensive work experience in various roles related to customer success and client service. Colette is currently working as the Director of Customer Success at Lime since January 2023. Previously, they held positions at Logibec, including Director of Customer Success, Director of Customer Service and Experience, Director of Operational Efficiency and Client Experience, Senior Manager of Operations and Client Experience, Team Manager of Client Services for Clinical Solutions, and Implementation Advisor. Colette'stenure at Logibec spanned from June 2007 to October 2022.

Colette Laplante attended HEC Montréal from 2015 to 2019, focusing on Management.