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Ray Chu is an experienced professional in sales engineering and technical support, currently serving as the Manager of Sales Engineering & Technical Support at LILIN Americas since February 2020. Prior to this role, Ray held the position of Sales Engineer, where responsibilities included analyzing and designing products to meet customer project requirements and conducting training sessions for employees and external clients. Ray's background includes serving as a Sales Engineer for Strategic Global Accounts at Hikvision USA, contributing to significant revenue growth, and providing technical support at Arecont Vision. Educational qualifications include a Master of Science in Computer Science from San Francisco Bay University and a Bachelor of Business Administration in Management Information Systems from Armstrong University.