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Amy H. has a diverse work experience spanning over 15 years. Amy is currently working at Lili as the Risk Ops Team Lead since March 2023. Before that, they served as a Senior Risk Ops Specialist from June 2022 to March 2023 and as a Risk Ops Specialist from December 2021 to June 2022.

Prior to their role at Lili, Amy worked at The Berkshire Bank as an Operations Associate for six years, from December 2015 to December 2021. Amy gained experience in various operational tasks during this time.

Amy started their career at Citi as a Head Teller in February 2011 and held that position until September 2015. Amy then joined Capital One as a Head Teller in February 2006 and stayed with the company until February 2011.

Overall, Amy has progressively advanced in their roles and has a solid background in risk operations, banking, and customer service.

Amy H. completed their Bachelor's degree in Business Administration and Management, General from the University of Phoenix. Amy attended the university from 2013 to 2017. In 2018, Amy pursued a certification in Life Coach from iPEC Coaching. Amy obtained their certification as a Certified Professional Coach and ELI-MP from iPEC Coaching in January 2019. Additionally, they completed a certification in SQL for Data Science from Coursera, but the specific month and year of completion are not provided.