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Alisa Zeljkovic is a seasoned professional with extensive experience in customer success management and account retention across various industries. Currently serving as a Customer Success Manager at Lightstream, Alisa focuses on enhancing customer relationships and ensuring the successful implementation of technology solutions. Previous roles include Retention Account Manager at Unishippers, where Alisa managed over 500 accounts, and Credit Analyst at Nelson Laboratories, where significant contributions to system improvements and data accuracy were made. Alisa holds a Bachelor's degree in Economics from the University of Utah and an Associate's degree in Business from Salt Lake Community College, showcasing a strong academic foundation.