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Deepak Upadhyay is a seasoned Business Intelligence Specialist currently employed at Lightstorm since June 2022. With a robust background in data warehousing, reporting, and analytics, Deepak previously held the position of Deputy Manager WFM at Wns Global Services Limited from October 2021 to June 2022. Prior experience includes a managerial role in MIS and Business Intelligence at Protel Infoserv Pvt. Ltd., overseeing a team and managing performance for over a decade, beginning in February 2011. Additionally, Deepak has held various roles in business analysis, including managerial positions at Sampark BPO Pvt Ltd and Rico Auto Industries Ltd. Educational qualifications include a Project Management Program from the Indian Institute of Technology, Delhi, a Knowledge Management Certificate from the Indian Institute of Technology, Kharagpur, an MSc in Information Technology from Sikkim Manipal Institute of Technology, and a BSc in Science from Dr. BR Ambedkar University, Agra.