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Athena Johnston is an experienced professional in customer experience and communications, currently serving as the CX Team Lead for Product at Lightricks since October 2022. Prior to this role, Athena was the Head of Customer Experience at fivesquid.com, where oversight of customer interactions and development areas was key. Earlier experience includes positions as a Communications Manager at NHS Nottingham City Clinical Commissioning Group, Account Manager at Response Physiotherapy, Senior Paralegal at Olswang LLP, and Fieldwork Manager at Indiefield. Athena holds a Postgraduate Diploma in Legal Practice from The College of Law, London, and a Bachelor of Laws (LLB Hons) from the University of Hertfordshire.