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Erika B. is a Customer Success Manager at LightBox since May 2022, previously serving as a Relationship Manager at Riskalyze from January 2020 to May 2022, where focused on managing the post-sale customer lifecycle for Medium tier and small Enterprise accounts. Prior experience includes working as an Account Manager at Vertical Mapping Resources from July 2016 to December 2019, overseeing sales planning and strategy implementation across Nevada, California, and Oregon. Erika started a career as a Technical Support Engineer at Oracle from March 2008 to June 2016, ensuring compliance with policies and delivering technical information effectively. Erika holds a Bachelor of Science degree in Journalism Broadcasting from San Jose State University and has additional education from California State University, Long Beach.