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Anu P. is a seasoned IT professional with extensive experience in production support and application management. Currently serving as a Senior Production Support Specialist at LifeWorks, acquired by TELUS Health since November 2019, Anu provides direct support for pension plan administration using Morneau Shepell software, alongside maintaining various applications. Previous roles include Production Support Analyst at BNP Paribas and Tier 2 Application Support Analyst at Aptos Retail, where Anu handled technical support and complex issue analysis. Early career experience encompasses positions as a Technical Support Agent at teleperformance and Business Development Manager at Infobiz Solution, demonstrating a solid foundation in both technical and business development skills. Anu holds a Master of Technology in Computer Engineering from Punjabi University and additional degrees in Computer Engineering from Punjab Technical University and a diploma from the Punjab State Board of Technical Education and Industrial Training.