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Marina Shust has over nine years of experience in the telecommunications and banking sectors, currently serving as a Team Lead at lifetech, a Turkcell Group company, since October 2014. In this role, Marina manages an agile team of 15, focusing on telecom product and CRM system enhancements, while also fostering team communication, resolving conflicts, and supporting professional growth. Previous positions include Team Manager and Business Analyst, where responsibilities encompassed managing teams, collaborating with stakeholders, and optimizing business processes. Marina also has experience as a Client Relations Specialist at Priorbank JSC, providing client consultations and resolving issues. Marina holds a degree from Белорусский государственный экономический университет and has completed multiple educational programs in technology and business.