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Elizabeth Temitayo Oladeji is a Customer Success Project Manager at AlignCoach.ai, where significant achievements include streamlining client support processes to reduce response times by 40% and improving resolution rates by 20%. Prior experience includes roles such as Customer Support Specialist at Eyin Retail Stores, where customer engagement processes were enhanced by 15%, and Customer Success Coordinator at both Elephant Healthcare and Federal Medical Center, where high customer satisfaction and software adoption rates were achieved. Elizabeth's career also features experience in content creation with Bigtree IT Solutions and training at Micromanna Limited. Elizabeth holds a Bachelor of Technology in Computer Science from the Federal University of Technology Minna and a National Diploma in Computer Science from Kaduna Polytechnic.