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Tom Etzel is an experienced operations and fulfillment manager with a strong background in process improvement and team leadership. Currently serving as Fulfillment Manager at LifeStation, Tom oversees the enhancement of fulfillment and refurbishment processes for medical devices. Previously, as Senior Operations Manager at Kaiyo, Tom successfully led end-to-end operations for Processing and Logistics, achieving productivity increases of up to 150%. Tom's prior roles include Account Manager for Amazon at Integrity Staffing Solutions, where high-volume recruitment operations were effectively managed, and Area Operations Manager at Amazon, focusing on team development and customer demand. Early career experience includes management of warehouse operations at Zapp Comics & Cards II. Tom holds a Bachelor's degree in Digital Communication and Media/Multimedia from Bloomfield College.