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Gina Owens is an accomplished professional with extensive experience in the insurance industry. Currently serving as Claims Manager and Manager of Operations Services at LifeSecure Insurance Company since April 2014, Owens focuses on managing business partner relationships, enhancing customer service, and ensuring quality in Claims and Operations divisions. Prior to this role, Owens operated as an Owner/Agent at Farmers Insurance from May 2004 to December 2012, where responsibilities included managing sales, compliance, staff training, and customer satisfaction. Earlier experience as a Workers Compensation Claims Examiner and Adjuster at Intracorp/Cigna Healthcare from February 1993 to July 2004 involved analyzing claims and ensuring effective communication among all stakeholders. Owens holds a Bachelor of Science degree in Business from Western Michigan University.