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Natalia A. currently works as a Patient Account Specialist at Lifescan Labs since April 2023, previously serving as a Medical Billing Administrator and Patient Care Representative at North Side Audiology Group Inc. from July 2022 to January 2023. Natalia has a diverse background in healthcare, having held roles such as Shield Coordinator and Certified Shield Illinois Contact Tracer/Tester during the COVID-19 pandemic at Community Consolidated School District 15, as well as a Certified Shield Illinois Mobile Tester at Passport Health. Additionally, Natalia has experience in customer service and security, with prior positions at Wag! Group Co., Shipt, the Palatine Police Department, and the Mount Prospect Public Library. Educational qualifications include a Bachelor of Arts in Psychology from Northeastern Illinois University and a Diploma in Ukrainian Studies from Saint Nicholas Ukrainian School.