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Priyanka Dodiya is an experienced IT support specialist currently employed at Lifemark Health Group since July 2021, responsible for the installation and configuration of computer systems, troubleshooting technical issues, and managing patient scheduling systems. Previous roles include Service Desk Analyst at Compucom, where support was provided for clinical clients and internal staff, and System Consultant at PwC, focusing on incident management and process improvement. Earlier experience includes positions as System Technician at Computer Upgrading Specialists and IT Administrator at 403 IT Solutions, emphasizing hardware deployment and user management. Priyanka holds a Post Diploma in Technology Infrastructure Analyst from Southern Alberta Institute of Technology, a Diploma in HealthCare Informatics from Martin Luther India, and a Master's degree in Computer Science from Veer Narmad South Gujarat University.