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Cassie Seward has extensive experience in management and customer service within the healthcare sector, currently serving as Senior Manager of the Customer Contact Centre at Lifemark Health Group since February 2019, after previously holding the position of Manager, Centralized Intake. Prior work experience includes roles at Morneau Shepell as QA Supervisor and at vpi inc as Job Search Specialist. Cassie also worked at George Brown College as a Career and Work Counsellor and served in various positions at Shepell.fgi, including Care Access Center Supervisor, Helpdesk Analyst, and Quality Assurance Analyst. Cassie Seward holds a Career and Work Counsellor Diploma from George Brown College, obtained in 2011.