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Jennifer Smith has a diverse work experience in the medical field. Jennifer started their career as a Medical Technologist at Johns Hopkins Hospital in 2003, where they worked until 2005. Jennifer then joined the American Red Cross as a Laboratory Technologist II from 2005 to 2007. In 2007, they joined Lifeline of Ohio as a Quality Assurance Specialist and gradually progressed through various roles such as Quality and Regulatory Affairs Supervisor, Manager, Director, and currently serves as the Chief Operating Officer since August 2021. Their expertise lies in quality and regulatory affairs.

Jennifer Smith earned a Bachelor of Science degree in Medical Technology from Kent State University, which they completed from 1999 to 2003. Later on, they pursued a Master of Business Administration (MBA) in Healthcare from Franklin University. Their specific dates of enrollment for the MBA program were not provided. Additionally, Jennifer obtained a certification in Healthcare Operations & Leadership from Franklin University in April 2023.