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Rupali Singh is a skilled Business System Analyst and Product Owner with extensive experience in enhancing patient engagement and operational efficiency. Currently at Life Line Screening since October 2015, Rupali leads initiatives that have successfully reduced refund requests by 32% and boosted revenue by 11% through business optimization efforts. Prior experience includes serving as a Business Analyst at MDLIVE, Inc., where Rupali implemented HL7 interfaces and reduced software delivery time by 20%, and at CVS Caremark Corporation, managing drug programs to ensure federal compliance and providing support to health regulatory bodies. Rupali holds an MBA in Management Information Systems from the University of Massachusetts Dartmouth, an MBA in Accounting and Finance from NIILM Center For Management Studies, and a Bachelor of Commerce in Accounting and Finance from the University of Calcutta.