Rich Macy is the president and chief executive officer of Life & Specialty Ventures (LSV), the holding company of USAble Life and its affiliates. Since joining USAble Life in 2012 as senior vice president of operations and technology solutions, Rich has been instrumental in identifying opportunities that leverage technology to improve business processes, deliver superior customer service, achieve scale efficiencies, and create competitive advantage.
As chief operating officer (COO), Rich worked closely with the leadership team to formulate and operationalize business strategies that deliver value to partners and the more than 27,000 groups and 2.7 million covered persons served by USAble Life.
Previously, Rich served as COO and chief information officer for Pension Benefit Guaranty Corporation (PBGC) in Washington, D.C., the self-financed, quasi-government agency that acts as an insurer of private sector pension plans. Prior to PBGC, he spent nearly 20 years in leadership roles, including vice president and general manager at Automatic Data Processing Inc. (ADP) in Roseland, N.J.
Rich holds a Master of Business Administration (MBA) degree from Columbia Business School and a bachelor’s degree in mathematics and computer science from Wesleyan University.
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