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Bonnie Long is an experienced process management professional currently serving as Process Manager at Libro Credit Union since December 2022. Prior to this role, Bonnie Long held various managerial positions at ApplyBoard from May 2018 to December 2022, including Manager of Process Management, Manager of Partner Client Management, Manager of Customer Experience, Team Lead of Customer Experience, and Admissions Relations Coordinator. Bonnie Long's experience also includes a position as Manager of Service and Training at Forever 21 from October 2017 to April 2018. Educational qualifications include a Certificate in Business Process Management from the University of Toronto School of Continuing Studies, a Certificate in High Speed Project Management from the University of Waterloo, and a Bachelor of Arts in Political Science from the University of Guelph. Additionally, Bonnie Long has obtained a Project Management certification from the University of Waterloo.