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Joshua Karpinski has a diverse work experience spanning over several years. Joshua is currently working at Liberty as the Director of Process Transformation Strategy. Prior to this, they held various positions at National Grid, including Director of Business Planning & Performance in IT & Digital, Interim Director of Customer Billing Account Maintenance & Operations, Manager of Customer Account Operations, Manager of Strategic Planning & Support in Revenue Cycle Management, Senior Process Improvement Manager in Electric & Gas Operations, Continuous Improvement Six Sigma Analyst in Shared Services, and Enterprise Global IS Portfolio Management. Throughout their roles at National Grid, Joshua was responsible for implementing process improvements, managing teams, and ensuring the accuracy and efficiency of customer billing systems. Joshua has successfully led transformation efforts resulting in cost reductions and improved customer experience.

Joshua Karpinski holds a Master of Business Administration (MBA) degree from Syracuse University, obtained in 2017. Joshua also has a Bachelor of Business Administration (BBA) degree in Business Decision Science and Management Information Systems from the University of Kentucky. In addition to their formal education, Joshua has obtained various certifications including AI in Fintech Essential Training, Advance Your Skills in the Blockchain, Cryptocurrency Foundations, What Business Leaders Need to Know about Web3 (+ Metaverse), Product Led Growth, Digital Transformation for Leaders, Cybersecurity at Work, Transitioning from Waterfall to Agile Project Management, Introduction to Disciplined Agile, Product Management First Steps, Transitioning to Product Management, Agile Foundations, Change Management Leader - Kotter Institute, and Six Sigma Black Belt - National Grid. The years of completion for the certifications are not provided.