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Natalie Kinsey currently serves as Systems Support Lead at Liberty Mutual Insurance, where responsibilities include supporting multiple agile squads in strategizing, designing, and executing Salesforce solutions. As a Principal Business Analyst, Natalie maximizes the benefit of Salesforce Clouds for various departments by managing and improving business processes for the Strategic Partnerships Group. Prior experience includes roles as a Senior Business Analyst and Adjunct Professor of Spanish at IUPUI, where curriculum development for online courses was a key focus. Additional experience encompasses financial and data analysis positions at Gannett, enhancing Salesforce-related support and reporting. Natalie Kinsey holds a Master of Arts in Teaching Spanish from Indiana University and a Bachelor of Arts in World Languages and International Studies, also from Indiana University, along with international study experience at Pontificia Universidad Católica del Perú.