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Charles has a diverse background in retail management, including experience in home, bath, fabrics, food, beauty, and fragrance sales. Charles has held various roles at companies such as Liberty, Jo Malone London, and Molton Brown. Charles also has experience in office assistance and delegate work. Charles holds a Foundation Programme degree in Retail Management from OSS Retail, a Screenwriting MA from Birkbeck, University of London, and a degree in Classics from King's College London.