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Lerato Mchunu is an experienced onboarding contracting specialist at Liberty Group South Africa, responsible for leading the client onboarding process for financial advisors, ensuring compliance with regulatory requirements. Mchunu previously served as a leads and customer service agent, where exceptional customer service was delivered to clients and intermediaries. Earlier experience includes a role as a customer acquisition agent at Vodacom, providing support to trade partners and customers. Lerato holds a Bachelor's degree in Business Informatics from the University of South Africa, along with multiple certifications in business communication, insurance, and wealth management.