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Chrisman Louw has an extensive background in actuarial management and technical marketing within the financial services industry. Currently serving as the Head of Underwriting & Claims Innovation at Liberty Group South Africa, Chrisman focuses on developing agile solutions to simplify the life insurance application process for customers. Previous roles include Actuarial Manager at Deloitte South Africa, Customer Loyalty at Absa Financial Services, and various actuarial positions at Absa Life. Chrisman's expertise in predictive data analytics and individualized customer solutions have been instrumental in driving customer loyalty throughout their career.