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Mercedez Burgess currently serves as an Account Services Representative at Liberty Federal Credit Union, a position held since August 2023, after previously working as a Member Services Representative at the same organization from August 2021 to May 2023. Prior experience includes a role as Sales Lead at LOFT Outlet from March 2020 to September 2021. Mercedez Burgess is pursuing education at Southern New Hampshire University since February 2022 and holds a previous degree from the University of Southern Indiana, which concluded in January 2022.