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Olga Yanushkevich is an experienced professional in customer success and service management, currently serving as the Global Head of Customer Success at Libertex Group since January 2024. Prior to this role, Olga held the position of Head of Customer Service at Eagle Hills UAE and Flutter International, where responsibilities included leading customer service strategy and operations for high-profile organizations in real estate and gaming, respectively. With over 18 years of experience at OAO "Банк БелВЭБ", Olga progressed through roles such as Project Manager, Head of Customer Support, and Chief Economist of the Treasury Department, demonstrating expertise in project management, customer relations, and financial services. Olga holds a Bachelor's degree in Business Administration and Economic Law from Belarusian State Economic University and is pursuing Professional Level Certification in Project Management in IT.