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Silvia Ratti is a field specialist for Xiaomi at LFM Group, specializing in visual merchandising, promoter coordination, data analysis, and marketing since February 2023. Prior experience includes roles as a sales specialist and store manager at Wind Tre, providing customer consultation for telecommunication services and utility products, and problem-solving leadership from July 2022 to February 2023. At Groupe SEB, from October 2019 to February 2023, Silvia served as a brand ambassador, managing in-store sales strategies and personalized customer consultations. Additional experience encompasses sales roles at Vodafone and Everli, along with historical positions in inventory management and sales promotion at various companies. Academic qualifications include a degree in Artistic Literature from the University of Genoa and a diploma in Business Studies from Istituto tecnico Luigi Einaudi.