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Matthew Ozawa has extensive experience in sales and operations management within the automotive industry, currently serving as Sales Operations Manager at Lexus since 2016. Prior to this role, Matthew held the position of Lexus Social Media and Dispute Resolution Manager at Toyota USA, where responsibilities included developing social media strategies in collaboration with marketing and PR departments and managing a team focused on customer service interactions. Additional positions held by Matthew include Field Operations Manager at Scion and Sales Administration and Vehicle Field Sales Manager roles at Toyota Motor Sales. Matthew Ozawa earned a Bachelor's degree in Finance and Marketing from California State University, Long Beach, between 1986 and 1991.