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Shaina Massey currently serves as a Project Management Office Analyst and is undergoing training as a Project Lead and Systems Administrator at LexisNexis VitalChek Network Inc., where advanced skills in project portfolio management are being developed. Previous experience includes roles as a Compliance System Engineer I, contributing to annual assessments and various compliance audits, and as a Collections Analyst at Parallon, where financial efficiencies were enhanced. Earlier roles involved serving as a Registered Dental Assistant, providing quality patient care, and a Server and Trainer at LongHorn Steakhouse, focusing on service excellence through comprehensive training programs. Shaina holds a Bachelor of Science in Professional Studies: Healthcare Administration from Middle Tennessee State University, an Associate of Science from Motlow State Community College, and a Technical Certificate in Dental Assisting from Tennessee College of Applied Technology - Murfreesboro.