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Candice Chambon is a seasoned Customer Experience Specialist at lePERMISLIBRE, specializing in communication roadmap definition, CRM project management, and customer engagement through various digital channels. With a background that includes roles such as CRM Specialist, Webmaster, and web content manager at various organizations, Candice has expertise in SEO content creation, marketing automation, A/B testing, and performance optimization. Candice's educational qualifications include a Master's degree in Editorial Management and Internet Communication from Université Lumière Lyon 2 and a Master's degree in Audiovisual Content Scriptwriting from Université Jean Moulin, alongside multiple degrees in multimedia and scientific fields.