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Mauricio Abad is an experienced Field Service Technician currently employed at Lepage Millwork since May 2021, specializing in performance warranty and service for windows and doors. Prior experience includes a position at Ridley Windows & Doors Inc. from May 2008 to May 2021, where duties involved resolving issues with windows and doors while promoting the company’s image and educating new customers. Additionally, Mauricio worked from June 2005 to May 2008 as a Windows and Doors Technician at Vinyl Windows Design - Magestic Windows, addressing problems and warranty performance. Earlier experience includes serving as a Machine Operator at Sunrise Windows & Doors Inc. from July 2001 to June 2005 and as a Branch Office Manager at Bancafe from June 1986 to June 2000, where responsibilities encompassed financial product sales and management. Educational qualifications include a degree in technology in Bank Administration and Financial Institutions from Politécnico Grancolombiano, a Bachelor of Business Administration from Universidad EAN, and a diploma in small and medium companies from Instituto Colombiano de Administracion INCOLDA.