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Rafael Bina Bilhalva is an experienced professional in risk analysis, fraud prevention, and customer service, currently serving as a Risk & Fraud Analyst at LeoVegas Group since February 2021, with previous roles including Senior Payments & Verifications Agent and Payments and Verifications Agent. Rafael possesses extensive knowledge of regulatory licenses such as MGA, UKGC, and SGA, ensuring compliance during KYC documentation analysis and monitoring for fraudulent activities. Prior to LeoVegas, Rafael worked at Dafabet in various roles, providing customer support and processing payments for the company’s Asian and Latin American markets, and served as an Assistant Manager at Ovo Cafe, enhancing sales and customer service. Rafael began a career in logistics management at BILHALVA CONSTRUÇÕES E INCORPORAÇÕES LTDA, focusing on operations and customer support. Academically, Rafael holds a Bachelor of Business Administration and various leadership and business qualifications from institutions in Australia.