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Juan Miguel L. currently serves as Senior CRM Coordinator at LeoVegas Group, a position held since June 2021, where responsibilities include preparing bonus reward programs and assisting in their planning, production, and analysis. Prior experience includes roles as CRM Coordinator and Customer Experience Advisor at LeoVegas Group, focusing on customer support across various channels and issues. Previous employment includes positions as Stock and Sales Associate at Superdry and Sales Assistant at Inditex. Juan Miguel L. holds degrees in Arte Multimédia e Ciências da Comunicação from Universidade da Maia and in Comunicación Audiovisual from Universidad de Málaga.