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Blanca Belmonte possesses extensive experience in the gaming and customer service sectors, currently working at LeoVegas Group as a Risk Fraud & Payment specialist since March 2021. Key responsibilities include managing customer withdrawals, verifying KYC documentation, monitoring account activity for fraudulent actions, and ensuring compliance with various regulatory licenses. Prior to this role, Blanca provided customer service and operational support for the Spanish, Latin American, and Brazilian markets at AsianLogic from January 2020 to March 2021, handling customer complaints and processing withdrawals. Additional experience includes a brief tenure at M-Bet in 2019, where registration of sports games and odds placement were key tasks. Educational qualifications include a Bachelor's degree in Sports Sciences from Universidad Pablo de Olavide and an Erasmus mobility experience at Universidade do Porto.