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Janice Ross is an experienced operations and training development professional with a career spanning several leadership roles within the paper supply industry. Currently serving as Operations & Training Development Manager at Leonard Paper Company & Repair Division since January 2008, Janice also holds the position of Assistant Director of Operations/Training Coordinator at the same organization. Prior to this, Janice contributed as Training Development Coordinator at Leonard Paper Company, demonstrating a strong commitment to employee training and development. Janice's earlier experience includes serving as Customer Satisfaction Manager at Acme Paper and Supply Company and Customer Service Manager at Unisource Worldwide, Inc., where a foundation in customer service excellence was established.