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Rachel Miele is a seasoned professional in client success and customer service with a robust background in various roles. Currently serving as the Director of Client Success at Leoforce since November 2021, Rachel has previously held positions such as Manager of Client Success and Client Success Manager within the same organization, which specializes in Artificial People Intelligence. Prior experience includes roles at Covanta, where Rachel advanced from Customer Service Representative to Inside Sales Manager, and Townsend & Associates, Inc. as a Staffing Specialist/Marketing & Recruiting Coordinator. Rachel holds a Bachelor of Arts in Business Management with a focus on Marketing from Moravian University and a Customer Experience Management Certificate from Louisiana State University.