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Lan Anh Trinh is a seasoned operations professional with a strong background in managing teams and optimizing processes across various industries. Currently serving as a Senior Operations Manager at Lendis since May 2021, Lan Anh previously held leadership roles at alphin, including Deputy Head of Onboarding & Content Distribution. Additional experience includes positions at Deliveroo and JuwelKerze JewelCandle GmbH, where expertise in customer service and onboarding was developed. Lan Anh holds a Bachelor of Arts in Business Administration from Hochschule für Wirtschaft, Technik und Kultur Berlin and has formal training in hospitality management from Radisson Blu Hotel Frankfurt am Main.