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Amber Maddox has a diverse work experience history. Amber started their career in 2012 as a Cashier at The School Box and then worked as a Retail Sales Associate at Ross Stores, Inc. in 2013. In 2016, they worked as a Server at Logan's Roadhouse and as a Front Office Assistant at Procoaters Inc. Amber then transitioned to education and served as a Third Grade Teacher at Live Oak Elementary School from 2018 to 2019. Following that, they worked as an Assistant Manager/HR Assistant at Firehouse Subs from 2018 to 2020. In 2020, they became a Customer Service Coordinator at ACADEMY FOR FAMILY EMPOWERMENT SERVICES, INC. and then moved on to be a Lead Customer Service Agent at LendingTree in 2021. Lastly, they are currently working as a Training Manager at Childcare since 2023.

Amber Maddox holds a Master's degree in Education (MEd) from Grand Canyon University, which they obtained from 2023 to 2025. Prior to that, they earned a Master's degree in Business Administration (MBA) with a focus on Human Resources Management/Personnel Administration from Lasell University, completing it from 2020 to 2022. Amber also achieved a Bachelor's degree in Mass Communication/Media Studies and a Bachelor of Arts (BA) in Communication and Media Studies from Albany State University, where they studied from 2011 to 2016. Additionally, they pursued another MBA degree at Lasell University, although no specific start or end dates were provided.