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Jona Faye S. has extensive experience in customer service and success across various industries, with a career spanning over 16 years. Currently serving as a Customer Success Specialist and Onboarding Specialist at LenderHomePage.com since June 2020, Jona has previously held roles such as Customer Success Representative at Marca Global®, Lead Generation Specialist at Choice Health Insurance, and various customer service positions at Contact Solutions, 411 Locals, StudySoup, Convergys, ePerformax Contact Centers & BPO, eTelecare Global Solutions, and ePLDT Ventus. This diverse background includes responsibilities in customer relationship management, sales, and reputation management, showcasing a strong commitment to enhancing customer experiences.