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Milan Bohatec currently serves as the Sales & Care Director for the European market at Lemonero Europe, specializing in embedded business finance for eCommerce and Omnichannel players since April 2021. With a background in sales leadership, Milan previously held roles including Head of Sales & Care at Vodafone and Telesales Manager at UPC Česká republika, among others. Key competencies include sales strategy development, project management, product management, team leadership, and collaboration with marketing departments. Milan has extensive experience in optimizing customer service operations and enhancing sales quality, with a strong focus on leveraging big data and AI to drive business success for SMBs.