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Ricardo Aguilera is a dedicated professional with diverse experience in administrative support, research, and customer service. Currently serving as a Benefits Representative at Integrated Labor Solutions since August 2022, Ricardo manages a high volume of calls and generates sales leads. Concurrently, as a Research Intern at PhD Hoops, responsibilities include recruiting basketball players through social media research and organizing lead data in Excel. Previous experience includes serving as an Administrative Assistant at Famigroup Service LLC, where effective communication and organizational skills were demonstrated, and working as a Server at Ted's Bulletin, showcasing salesmanship and customer satisfaction. Ricardo is pursuing a Master's degree in Sport Management at the University of San Francisco, building on a Bachelor of Science in Sports and Exercise Psychology from West Virginia University.